Lost Passport

We understand how frustrating it can be to lose your passport.
Our reliable team of passport experts is dedicated to expediting your lost or stolen passport


  • Standard

    11-15DAYS
    PROCESSING TIME

    SELECT
    • SERVICE FEE
    • $295

  • Priority

    7-10DAYS
    PROCESSING TIME

    SELECT
    • SERVICE FEE
    • $345

  • Urgent

    4-6DAYS
    PROCESSING TIME

    SELECT
    • SERVICE FEE
    • $495
 

Need help? You can email or call us (202) 936 6000

  • Place Order

    Place
    Your Order

  • Send Documents

    Collect & Send
    Requirements

  • VisaHero Process

    We Process
    Your Order

  • Receive Passport

    Receive Your
    Passport

 

Lost Passport Requirements

IMPORTANT INFORMATION

The State Department is currently maintaining the COVID-19 regulations outlined below:

  • Your new passport will be sent directly to you per the mailing address on the passport application (not the permanent address).
  • We will inform you (via email or text message) when your passport is en route, along with the tracking number if it has been provided by the State Department.
  • Your expired passport and any original documents, if applicable, will be sent separately to your mailing address approximately 2 weeks after receiving your new passport.
  • Should any problems arise with your application, the government will contact you directly. In such an instance, immediately inform us to expedite the resolution of the issue.
Acceptance Agent Authorization Required
  • Before sending us your passport application for processing, you must authorize/seal your documents through an Acceptance Agent.
  • An Acceptance Agent may be found at your nearest Post Office, County Office or local library.
  • It's important to inform the agent that you are expediting the request through a third-party agency, so it can be returned to you.
  • Once your documents are sealed/authorized, it expires after 5 business days; it is crucial that you overnight the documents immediately.
  • Note that the Acceptance Agent will charge $35 execution fee.
Statement Regarding Lost or Stolen Passport (DS-64)
Passport Application
Proof of U.S. Citizenship

The following are acceptable as proof of U.S. Citzenship:

  • Original U.S. birth certificate or a government issued certified copy. The document must be a long-form version showing your parent(s) name(s).
  • Original child or adult passport, in good condition. Temporary (1-year) passport is not eligible.
  • Original Naturalization Certificate. Copy not accepted.
Proof of Identification
Provide a copy of both the front and back of your currently valid driver's license, state ID, military ID, or any other government-issued identification.
One (1) Passport Photograph

Please provide one (1) recent passport photograph, captured in the last six months, printed on photo paper.
For your convenience, you'll have the option to upload a digital photo* (additional fee applies).
*Face the camera directly without objects behind you and do not wear eyeglasses, headphones, or earbuds (click for sample).

Government Fee

Include a check or money order payable to the U.S. Deparment of State in the amount of:

  • $209.53 for passport book request, or
  • $239.53 for passport book and card request.

Important: Starter/temporary checks are not accepted. You typically receive this when you just opened a bank account.
For your convenience, you'll have the option to add the government fee to your order, charge it to your credit card, and we will take care of it.

Travel Itinerary
This is required for our fastest (URGENT) service option only. You don't need to provide a proof of travel for PRIORITY and STANDARD services. Business letter of support from your employer may be used as travel itinerary